Artificial intelligence and artificial human
QuestIT is an Italian company specialized in the development of proprietary Artificial Intelligence technologies. We create Virtual Assistants operating 24/7 that totally go beyond the concept of Chatbot because they are able to take on humanoid form and establish a relationship with customers on an empathic basis.
The companies that use our solutions are documenting greater user satisfaction (and consequently greater loyalty). Recognizing the customer’s moods and responding accordingly, supporting the customer in identifying the right product without having a technical knowledge of the product itself, guiding him in the navigation of complex e-commerce as if he was an employee who assists the customer in a store, are just some of the operations possible thanks to our technologies.
Our virtual assistants are based on proprietary NLP systems, which understand natural language through a deep semantic analysis that makes them truly capable of fulfilling user requests at multiple levels where normal Chatbots end up requiring the intervention of an operator. The capabilities of our Artificial Humans extend to the entire user experience: from the analysis of verbal, para-verbal and emotional factors (Emotion Analysis, Audio signal processing, Computer Vision) to the generation of behavioral responses, thanks to advanced technologies such as NLG, Emotion recognition and Full body generation.
QuestIT was born as a spin-off of the the University of Siena’s research group in Artificial Intelligence led by Prof. Marco Gori.
Technologies and know-how of advanced Artificial Intelligence technologies
Team made up of professional, young and competent figures, which boasts numerous publications of a high scientific level
The Digital Box, a leading company in the Mobile Marketing & Advertising sector of Gravina in Puglia, acquires QuestIT, transforming it into the innovation laboratory of Artificial Intelligence
Inauguration of the Siena Artificial Intelligence Lab: joint laboratory of Artificial Intelligence in the Engineering Department of the University of Siena.
In 2019, QuestIT sees the entry of Exprivia | Italtel within the company, with the acquisition by the Apulian company of part of the shares.
Readytec SpA invests in QuestIT's Artificial Intelligence: the Tuscan group becomes a partner of the company.
In 2020, QuestIT is the leader of the SAIHUB Business Network project for the development of the first technological and scientific park in the Sienese area
QuestIT enters the share capital of Up Media. A project that brings to the market the first and only multimedia totem equipped with Artificial Intelligence based on Technology developed by QuestIT.